Company: About

Repair & Return is a true end-to-end return management solutions company catering to both International & Domestic manufacturers. R&R provides Reverse logistics, RMA and Technical services including repair to whole range of Industry segments with customized solutions to lower their RMA costs and make them more competitive in their industry. Repair & Return was formed in the year 2001, initially with the entity being called Reverse Logistics India Pvt. Ltd., and later rechristened as Repair & Return Technology (India) Pvt. Ltd. (R&R). R&R offers a diverse portfolio of technical services for products including Consumer Entertainment, Telecom & Wireless products.

In the year 2007, Repair & Return signed a joint venture agreement with Sequel Technology Ltd. Hongkong for repairs of LCD Panels. Sequel provides technology for repair and aftermarket services to Repair & Return With a view to strengthening and building long term relations with customers, we ensure transparency in terms of sharing knowledge and educate the customer about the process, approach and methods involved during the entire customer engagement lifecycle.

Our Vision

Aim for long term partnership with customers based on “Shared Beliefs and Goals” for synergetic growth.

Our Mission

To be a leading service provider for “Technical & Logistics” services by leveraging technology and domain expertise to ensure customer delight.

Quality Policy

We are Committed to Exceed Customer Expectations by adhering to Quality Standards & through Continual Improvements in all our Business Processes.